Old Publicus Blog

Child Welfare Needs the Right Tools How New York is leading the way with new tech, data, and services6 min read

Child Welfare Needs the Right Tools

Family breakdown. Poverty. Neglect. Too often, children are caught in events outside of their control that have long-term impacts. When the public sector’s response is burdened by worker burnout, budget concerns, and maxed out systems, compassionate care is a challenge. Some government entities are seeking new tools, as reported in the Washington Post, but crisis shouldn’t be necessary to stoke change.

There’s no question that we need to make it easier for our public sector workers to help children. After listening to those who are wrestling with this challenge, I think there are some key areas that have the most potential to benefit children:

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Why Smart Content Connectors are the Future of Government Websites And how to prepare your content7 min read

Smart Content Connectors

I’ve been around long enough to see several major shifts in content consumption behavior, such as print to web, and web to mobile. The next big shift is already underway and drastically changing audience expectations for finding and consuming content. It’s also changing how content needs to be created and distributed. What I call “Smart Content Connectors” are both the cause and the solution to this ongoing disruption.

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What Civic Service Taught Me About Design How a human-centered approach makes a difference for citizens8 min read

What Civic Service Taught Me About Design That Helps Citizens

As a user-experience (UX) designer for government projects, I was recently tasked with the painstaking process of going through a state health care application looking for discrepancies. The goal was to make one consolidated form that would simplify the application process, both for citizens applying for services, and government workers tasked with processing the form.

New to GovWebworks, I feared my limited experience would be insufficient. Then it occurred to me that my previous work as an AmeriCorps*VISTA volunteer prepared me for a career in UX in ways I never expected.

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And the Winners Are… People's Choice Awards recognize our exceptional team members4 min read

People's Choice Award Winners

In anticipation of the Oscars, GovWebworks/Portland Webworks has presented some awards of our own. A tradition since 2013, the People’s Choice Awards go to the top three employees with the most votes from the company as a whole. Award titles have evolved over the years to become Most Valuable Player, Grace Under Pressure, and Best Kept Secret.

It’s important to note that while many employees receive ample votes and praise from their peers during the voting process, we decided to only recognize the top three. And they are…

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