The State of Minnesota decided to take an innovative approach to address some complex unemployment issues with their new workforce platform. They found that many underserved and undertrained people need services and educational opportunities to become ideal job candidates. Their…
In light of DigitalGov’s post on Experiments in Tweaking Agile for UX, we spoke with GovWebworks project managers (PMs) Alison Schestopol, Sarah Crossman, and Hellen Fitzpatrick on the topic. They discussed the ways they incorporate design and user experience (UX) into…
As we help make government websites and products more user-centric, user experience design has become an increasingly important focus at our company. We spoke with UX specialists Amy Mauriello and Karin Carlson about their usability work on a state benefits…
For our very first staff Dev Chat, we spoke with developers Joe Cardella and Adam Kempler about collaborating on the Missouri Department of Transportation (MODOT) site redesign. This project was an extensive overhaul of an important communication tool for transportation…
Analogous research is an important part of the design process. For our work on the Missouri Department of Transportation (MODOT) website redesign, we’ve been looking at DOT sites for best practices and inspiration. To take this further, I decided to…