• Rural Services DeliveryWe’re Not in Kansas Anymore
    Mobile tools and workforce are changing how rural areas engage with government By Ravi Jackson Working as we do in some less populated states, we’ve been looking at the challenges for agencies >> READ <<
  • Test AutomationHow We Crush Bugs and Save Time with Automation
    Where, why, and when to use automated QA testing By Carl Swanson Test automation is the most controversial, frustrating, challenging, and rewarding aspect of my work as a software quality assurance >> READ <<
  • Downtown, Gloversville, New YorkWriters Help Small Towns Look to Future
    Authors Richard Russo and Kerri Arsenault talk with John Freeman about the need for renewal in their hometowns “Losing your work makes you angry,” writes Pulitzer Prize-winning author >> READ <<
  • Wrangling Public Sector Sites into ComplianceWrangling Public Sector Sites into Compliance
    How Kevin Erickson stepped up accessibility standards for Virginia DOE By Ravi Jackson “It was like the Wild West,” Kevin Erickson says about accessibility compliance at the Virginia >> READ <<
  • Realizing the Potential of All People in All PlacesDeconstructing Silos at the HHS Summit
    Why collaboration is necessary for work requirements and other programs to succeed By Tom Lovering One of the early themes emerging from the American Public Human Services Association (APHSA) Health >> READ <<
  • Dries Buytaert, Drupal Founder and Project LeadWhat I Learned from the Mind Behind Drupal
    Reflections on DrupalCon’s Driesnote 2018 By Caroline Casals As part of my first DrupalCon, I knew that I wanted to catch the opening keynote. There were a few reasons I was determined not to >> READ <<
  • AccessibilityRefresher on Web Content Accessibility Guidelines
    Making accessibility updates a team effort For many agencies, digital compliance with Section 508 of the Rehabilitation Act of 1973 is an ongoing process. Especially this year, with updates in >> READ <<
  • Welfare-to-Work for MedicaidHow Software Supports Welfare-to-Work Outcomes
    The importance of systems that support assessment, follow up, and success of back-to-work programs By Tom Lovering The January 11, 2018 memo on “Opportunities to Promote Work and Community >> READ <<
  • Must have, Should have, Could have, Won't needBenefits of the MoSCoW Approach to MVP
    How to build the best minimum viable product, not the most expensive available product By Ravi Jackson There is often a complex and necessary period of analysis required to replace or upgrade a piece >> READ <<
  • GovWebworks NewsConnecting Medicaid Beneficiaries with Providers
    Live Better Idaho aims to improve health on multiple levels By Tom Lovering Like many states, Idaho has been working to expand Medicaid coverage, but has run into legislative resistance. For citizens >> READ <<