Service Discovery

Our CiviServ tool offers guided and intelligent search options to connect users with your services. The platform supports eligibility-driven recommendations, natural-language search, service-relationship recommendations as well as conventional hierarchical navigation. CiviServ helps users establish a relationship with your agency, saving favorite content, sharing recommendations, and providing a warm-handoff to more in depth service delivery. It can be configured specifically to support your department’s services, your eligibility requirements and your priorities.