Publicus Blog Archives

Usability

Tech Forecast for Health & Human Services New technologies provide better service and efficiency, with a caveat

The Future of Tech in HHS

Just as the British famously complain about the weather, many consumers of government services quietly grumble about lagging technology from our public sector entities. They might cite a lack of innovation, poor customer service, and technical stagnation. This perception has created


PM Chat 1: Alison Schestopol, Sarah Crossman, and Hellen Fitzpatrick Incorporating design and UX into agile project management

PM Chat with Alison Schestopol, Hellen Fitzpatrick, and Sarah Crossman

In light of DigitalGov’s post on Experiments in Tweaking Agile for UX, we spoke with GovWebworks project managers (PMs) Alison Schestopol, Sarah Crossman, and Hellen Fitzpatrick on the topic. They discussed the ways they incorporate design and user experience (UX) into