Our commitment to digital accessibility
Providing equal access to digital information and services is a legal requirement for government agencies and responsible practice for any organization serving a broad community. At Portland Webworks, accessibility is central to our design, development, and user experience process so that deliverables are perceivable, operable, understandable, and robust for all users.
This is an accessibility statement from Portland Webworks. It describes how we approach accessibility in the websites and software we build for our clients.
Measures to support accessibility
Portland Webworks takes the following measures to ensure accessibility in our work:
- Include accessibility in our design and development process from the start of every project, not as a final check.
- Employ team members with specialized, hands-on accessibility expertise.
- Provide continual accessibility training for our designers, developers, and content staff.
- Employ formal quality assurance methods, combining automated testing with manual testing by keyboard and screen reader.
Standards we build to
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. WCAG defines three levels of conformance: Level A, Level AA, and Level AAA.
Our projects target WCAG 2.2 Level AA by default. This also covers the WCAG 2.1 Level AA standard required under ADA Title II and the WCAG 2.0 Level AA standard referenced by Section 508. Where a project calls for it, we also apply Level AAA success criteria.
We have years of experience delivering accessible websites and applications for government agencies in Massachusetts, Vermont, Maine, Missouri, Idaho, Iowa, Washington, and Colorado, where meeting Section 508 and WCAG requirements is a condition of the work.
How we evaluate accessibility
We assess the accessibility of our work through:
- Self-evaluation by our design and development team.
- Automated testing tools, such as Silktide / axe / WAVE.
- Manual testing with keyboard navigation and screen readers such as NVDA, JAWS, VoiceOver.
- External evaluation by a third party, if applicable.
Feedback
We welcome your feedback on the accessibility of our work and of this website. If you encounter an accessibility barrier, please let us know:
- Phone: (207) 773-6600
- Email: info@govwebworks.com
- Postal address: 5 Milk Street, Portland, ME 04101
We try to respond to feedback within 10 business days.
Date
This statement was created on October 29, 2026.
Got questions?
We'd love to hear from you.