Support systems for people at their most vulnerable
Paths to stability look different for everyone, and the systems that support them have to work on the worst day of someone's year. That means eligibility logic that reflects the actual policy, integrations with the state systems already in place, and interfaces that do not assume a stable address, a reliable device, or a lot of patience.
Core capabilities
Benefits and Eligibility Systems
Custom applications that handle the real complexity of determination and case management rather than a simplified version of it. We have built eligibility, benefits, and employment and training systems for the Idaho Department of Health and Welfare since 2012, including idalink, the state's portal for healthcare and food assistance.
Child and Family Services
Child support enforcement, childcare compliance, and incident tracking systems that let staff resolve issues directly with families instead of passing cases down a chain of specialists. NEXI, Idaho's child support platform, was built to enable that shift.
Guided Service Connection
Portals that ask plain-language questions, point people to the programs that fit, and give agencies a manageable way to keep listings current. Built on CiviServ, our platform for this work, and delivered for agencies including the Washington Department of Social and Health Services.
“GovWebworks brought an advanced understanding of web interface options, plus an ability to immediately integrate with existing IDHW development methodologies, resources, and infrastructure.”
Greg Kunz
Idaho Department of Health & Welfare
