Innovative workforce development solutions for job seekers and employers
CiviServ Workforce bridges the gap between state agencies, job seekers, and employers through a single, self-service platform. Personalized career pathways, labor market data, job search support, education & training, and hiring resources for employers to drive measurable economic outcomes.
Job seeker support
Personalized career planning that integrates O*NET data and live labor market insights to guide individuals through skill building and employment resources. Intuitive tools allow job seekers to navigate education catalogs, discover barrier-reduction services, and access tailored career pathways with ease.
Employer support
Strategic workforce tools that enable regional businesses to post opportunities, access hiring resources, and engage with state training reimbursement programs. Align local recruitment with priority economic sectors to support high-growth industries and drive long-term workforce development.
Frequently asked
questions
What is CiviServ Workforce?
CiviServ Workforce is a career navigation portal for state workforce agencies. It helps residents explore careers, find training and education, connect with job opportunities and locate support services, all in one place. It's built on the CiviServ platform and already powers statewide workforce portals.
Who uses CiviServ Workforce?
Job seekers, students, career changers, veterans, older adults and people going through life transitions use it to plan their next step. Employers, training providers and American Job Center staff use it too, each with their own sign-in and tools.
What career information does it include?
Every occupation has its own page covering what the job involves, typical pay, how fast it's growing, required education, skills, certifications and licenses, and related careers. Pay and growth figures can be shown for the nation, the state or a local region. The data comes from trusted sources like O*NET, the Bureau of Labor Statistics and CareerOneStop, and refreshes automatically on a schedule.
How does it help people choose a career?
Visitors can take free interest, skills and personality assessments that suggest careers that fit them. Results can be bookmarked and reopened without creating an account. An AI career assistant can also talk with people about their goals and situation, then suggest an ordered list of next steps such as training programs, credentials or support services.
Can people search for jobs?
Yes. CiviServ Workforce can bring in job listings from your state's labor exchange or national job data feeds, so people can move from exploring a career to finding openings in it. Listings expire and archive automatically to keep results current.
How does CiviServ Workforce support training providers and the ETPL?
CiviServ Workforce manages the full Eligible Training Provider List process. Training providers apply online, submit their programs for review, and track their status. State staff review, approve or deny applications and manage renewals in one place. Approved programs appear in a public, searchable catalog linked to the careers they prepare people for.
Does it support WIOA and other compliance requirements?
CiviServ Workforce is built for agencies that operate under WIOA and Wagner-Peyser. It supports role-based access for staff and partners, approval workflows, and reporting on how residents use the site and its services. Reporting can be tailored to state and federal requirements.
How is CiviServ Workforce different from CiviServ?
Both run on the same platform. CiviServ focuses on helping people find services and resources. CiviServ Workforce adds the career tools workforce agencies need: occupation and labor market data, career assessments, training and education programs, and job search. Agencies can combine both to offer career guidance and support services side by side.