Author
Sarah Crossman
Former Director of User Experience
Sarah Crossman is the former Director of User Experience at GovWebworks. She brings a foundation in Agile project management and product ownership to her work in business analysis and user experience design for state agencies. Over the past decade, Sarah has worked in software requirements design, custom software implementation, vendor evaluation, and web development, all with an eye on meeting business and end user needs. She advocates for informed, data-driven designs that ensure software solutions are highly usable and effective.
6 insights by Sarah Crossman
9 Best Practices for Web Content Accessibility
Like tending a garden, maintaining website accessibility requires ongoing effort. These nine essential practices help prevent content creep and ensure your digital experience remains inclusive for all users.
March 25, 2025
Don't Forget Your Content Managers
Why it's so important to include UX research for content management system admins
February 24, 2022
Top 10 Most Effective UX Trends for 2021
Usability tips to make online life less stressful and easier to navigate
March 16, 2021
UX Says, UI Says
How user experience and user interface design fit together, and why they both matter
July 21, 2020
Beyond Genericized UX
How an overemphasis on design standards risks creating generic user experiences, and why genuine UX requires combining best practices with user research and creative exploration.
July 23, 2019
How to Get the Most Out of Scrum Meetings
A project manager makes the case for why consistent stakeholder participation in all five Scrum meeting types saves time and money.
March 21, 2017
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