Transportation Consolidation and Modernization

The Challenge

The Missouri Department of Transportation’s website had served the state for over a decade — but it had not kept pace with how Missourians used the web. The site was difficult to navigate, not fully accessible under WCAG and Section 508 standards, and not responsive across mobile devices. Content creators across MoDOT struggled with disjointed publishing tools and an inability to maintain consistency at scale. With 2.1 million annual visitors and traffic peaks near 100,000 per day during major events, the stakes for getting the redesign right were high.

Our Approach

GovWebworks conducted extensive discovery to understand the needs of MoDOT’s diverse audiences — travelers, contractors, municipalities, legislators, and businesses — as well as the internal staff who create and manage content across the state. The team recommended Drupal for its robust developer community, ease of use, and strong content management capabilities, then built a flexible architecture supporting more than 30 distinctive page formats through two configurable content types. Wireframes and architecture recommendations shaped the information design before a single line of code was written.

The Result

The new MoDOT site launched as a fully responsive, fractal-based, cross-browser-friendly platform compliant with WCAG and Section 508 accessibility standards. A custom page builder gives non-technical staff the ability to create brand-consistent layouts without developer assistance. A topic-driven permission system allows district-level content management at scale. Enriched Solr search with faceted discovery makes the site’s depth navigable for all user types. A geographic alert notification system keeps motorists informed during major incidents — and a reusable pattern library ensures visual consistency as the site evolves.