Digital Government
The shift to digital-first government services is reshaping how agencies operate and serve the public. We track trends, best practices, and innovations across the public sector technology landscape.
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143 insights on Digital Government
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UX Playbook Part 2: Organize Content and Define Site Structure
How we organize content and define site structure with card sorting and tree testing — part two of GovWebworks' UX Playbook series on revamping Minnesota's employment services platform.
October 23
Top 3 Issues in HHS Technology
This article previews the top three discussion topics at the 2018 ISM Conference: work requirements for Medicaid, modular approaches to system modernization, and user-centered design practices for HHS technology improvements.
September 11
Where the Farm Bill, Work Requirements, and Software Intersect
Food security depends on programs that help participants find viable work. With the 2018 Farm Bill pending, the House and Senate are debating work requirements for the 41 million Americans who rely on SNAP for food stamps.
July 31
Roadmap for Transportation Success
How state DOTs in Iowa, Colorado, and Maine improved their websites through user research, modern tech, and strategic content management.
July 17
From Down and Out to a New Life
How Idaho's Employment & Training program and GovWebworks' ETS tool helped a SNAP recipient overcome chronic pain and find meaningful work.
June 26
We're Not in Kansas Anymore
Mobile tools and a dispersed workforce are transforming how rural state agencies deliver services to citizens.
June 19
Writers Help Small Towns Look to Future
Pulitzer Prize-winner Richard Russo and writer Kerri Arsenault discuss economic decline in small towns and paths toward renewal.
May 29
Deconstructing Silos at the HHS Summit
GovWebworks explores how collaboration across agencies can bridge institutional silos and advance work requirements and economic self-reliance programs.
May 8
How Software Supports Welfare-to-Work Outcomes
How well-designed software systems help states track, report, and improve welfare-to-work program outcomes.
April 10
Benefits of the MoSCoW Approach to MVP
How the MoSCoW method helps government agencies prioritize features and choose between custom software and off-the-shelf solutions.
March 27
Are you planning a project?
State IT environments are complex, and every engagement starts differently. We meet agencies where they are. Sometimes that means a system built from scratch, sometimes a platform configured to your program, sometimes finishing what someone else started.
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