Digital Government
The shift to digital-first government services is reshaping how agencies operate and serve the public. We track trends, best practices, and innovations across the public sector technology landscape.
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143 insights on Digital Government
Showing 61–70 of 143 insights

What is Digital Transformation? – White Paper
Great companies embrace change even during times of disruption
February 23

February 2021 AI Newsletter
Our AI Lab's roundup of the latest articles and news relating to artificial intelligence and online services in the public sector
February 9

Managing Opioid Issues – White Paper
How technology can combat the increase in opioid use during the pandemic — examining successful approaches from agencies in Washington State, New Hampshire, and North Carolina.
February 9

Top 12 for 2020
Our most-read blog articles of 2020, based on unique page views — from Drupal builds and goal-setting to child support modernization and AI in government.
December 15

Connecting the Dots on Opioids
How technology can bridge the gaps in opioid response during the pandemic
November 24

Creative Solutions For Substance Use Management
How the National Conference on State Legislatures helps states with behavioral health issues
November 10

Press Release: GovWebworks Supports Maine Initiatives to Provide Services for Covid
New StrengthenME website and 211 Maine search helps Mainers in wake of pandemic
October 22

211 Maine to the Rescue
An updated online directory supports Maine's help line to better serve people in need
September 22

Digital Transformation Series: How To Navigate Complicated and Complex Systems
Training and coaching key stakeholders is essential for transformation
September 15

Digital Transformation Series: How To Improve Transparency
Transparency is becoming increasingly important for government agencies. This post examines how transformation can be structured to increase visibility and transparency, both internally and externally, and how to employ user feedback and short milestones in the process.
September 8
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State IT environments are complex, and every engagement starts differently. We meet agencies where they are. Sometimes that means a system built from scratch, sometimes a platform configured to your program, sometimes finishing what someone else started.
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