Public Sector Perspectives
Government technology comes with unique constraints and opportunities. These insights explore the policies, procurement realities, and practices that shape how technology gets built and deployed in the public sector.
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90 insights on Public Sector Perspectives
Showing 61–70 of 90 insights

Tech Forecast for Health & Human Services
New technologies provide better service and efficiency for Health and Human Services, with important caveats around human input, security, and customer-centered approaches.
October 30

UX Playbook Part 1
How we identify project goals and user needs with heuristics, interviews, and surveys
October 9

Report From the Floor at ISM
GovWebworks reports from the APHSA ISM Conference in Seattle, covering a panel on work requirements where Mississippi and Kentucky shared how agencies can collaborate and share systems for mutual benefit.
September 18

UX Chat 1: Amy Mauriello and Karin Carlson
Applying usability standards to a government benefits enrollment process
August 28

Where the Farm Bill, Work Requirements, and Software Intersect
Food security depends on programs that help participants find viable work. With the 2018 Farm Bill pending, the House and Senate are debating work requirements for the 41 million Americans who rely on SNAP for food stamps.
July 31

Roadmap for Transportation Success
How state DOTs in Iowa, Colorado, and Maine improved their websites through user research, modern tech, and strategic content management.
July 17

We're Not in Kansas Anymore
Mobile tools and a dispersed workforce are transforming how rural state agencies deliver services to citizens.
June 19

Writers Help Small Towns Look to Future
Pulitzer Prize-winner Richard Russo and writer Kerri Arsenault discuss economic decline in small towns and paths toward renewal.
May 29

Wrangling Public Sector Sites into Compliance
How Kevin Erickson raised Virginia DOE from 6% to 100% Section 508 accessibility compliance using incremental, Agile-driven remediation.
May 15

Deconstructing Silos at the HHS Summit
GovWebworks explores how collaboration across agencies can bridge institutional silos and advance work requirements and economic self-reliance programs.
May 8
Are you planning a project?
State IT environments are complex, and every engagement starts differently. We meet agencies where they are. Sometimes that means a system built from scratch, sometimes a platform configured to your program, sometimes finishing what someone else started.
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