Digital Government
The shift to digital-first government services is reshaping how agencies operate and serve the public. We track trends, best practices, and innovations across the public sector technology landscape.
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143 insights on Digital Government
Showing 21–30 of 143 insights

9 Gov Tech Use Cases for LLMs
A breakdown of nine root LLM applications — from semantic search and document understanding to autonomous agents — that government agencies can safely leverage, with guidance on how each works and how adoption risks can be mitigated.
November 6

Large Language Model Applications for Government
An AI Lab update on the benefits, risks, and emerging guidelines for large language models in the public sector, covering how LLMs work, adoption risks, and government use cases.
October 31

Open Sourcing Education
Jenn Page explains how Maine Online Open-Source Education (MOOSE) is addressing education's biggest challenges through an open-source platform built by Maine teachers for Maine students.
September 5

Rethinking Online Education
A former K-12 teacher turned UX designer shares how design thinking and educational best practices intersected in rebuilding Maine's Learn with MOOSE online learning platform.
August 23

Tech For the People
An interview with Jennifer Pahlka, author of "Recoding America," on why government technology fails and how shifting from policy-focused to delivery-focused thinking — with agile practices and user research — can make digital services work for everyone.
July 31

Everyday Accessibility Tips
Web accessibility need not be daunting or expensive. Learn practical tips for each role on your team to address the six most common accessibility errors and build accessibility into your everyday workflow.
May 30

Accessibility-First Mindset
An interview with lawyer and digital accessibility advocate Lainey Feingold on how public sector agencies can build a culture of accessibility, avoid lawsuits, and embrace inclusive procurement.
April 18

March 2023 AI Newsletter
The GovWebworks AI Lab's March 2023 newsletter covering the release of GPT-4, how to think about AI tools in the workplace, and how conversational AI is transforming search and information discovery.
March 14

Innovating Through Experience
Iain Kerr and Jason Frasca, co-directors of the MIX Lab at Montclair State University and founders of the Emergent Futures Lab, discuss their unique approach to innovation — one that emphasizes experimentation, collaboration, and discovering unintended possibilities over traditional brainstorming.
February 28

Leadership For Complex Times
Perspectives from the Agile to agility Conference on adapting and innovating in complexity
January 17
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