Digital Government
The shift to digital-first government services is reshaping how agencies operate and serve the public. We track trends, best practices, and innovations across the public sector technology landscape.
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143 insights on Digital Government
Showing 31–40 of 143 insights
Doing the Right Thing Well
Kristen Cox on how the Theory of Constraints can make government agencies more effective
October 26
September 2022 AI Newsletter
The GovWebworks AI Lab's September 2022 newsletter covering generally intelligent AI, synthetic image generation, AI democratization, and how leading companies are prioritizing AI investment.
September 20
Life-and-Death Design Tips
Katie Swindler, head of design for Allstate Insurance's Innovation team, shares how life-saving technology principles can teach everyday UX designers to minimize stress and reduce bias in online interfaces.
August 23
Press Release: Making Back-to-School Easier For Postsecondary Students
GovWebworks supported the design, development, and launch of MyHigherEd Minnesota, a new portal helping students manage the process of finding and funding postsecondary education in Minnesota.
August 8
Public Interest Technology to the Rescue
Tara McGuinness and Hana Schank on how government can improve design and delivery of online services
July 19
How to Build an Executive Data Dashboard
Provide stakeholders with an information-rich dashboard for viewing website data
June 21
June 2022 AI Newsletter
GovWebworks AI Lab's monthly roundup of articles and news covering artificial intelligence and digital services in the public sector, featuring insights on AI demonstrations, no-code solutions, machine learning education, and practical applications across industries.
June 14
Improving Government Services
San Francisco's new chief digital services officer, Cyd Harrell, discusses the importance of user research and civic technology in enhancing government digital services.
May 24
Innovation for Integrated Eligibility Systems
Jamie Brennan, a project manager and consultant at GovWebworks, explores how states can modernize integrated eligibility systems to better serve citizens seeking Medicaid, SNAP, and other social service benefits.
April 5
March 2022 AI Lab Newsletter
The March 2022 roundup from the GovWebworks AI Lab covers automated machine translation for public sector communications, natural language data manipulation, and using NLP to improve support response times.
March 29
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