Digital Government
The shift to digital-first government services is reshaping how agencies operate and serve the public. We track trends, best practices, and innovations across the public sector technology landscape.
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143 insights on Digital Government
Showing 41–50 of 143 insights
Succeed with Digital Content
Successful content means successful users, says Padma Gillen
March 22
Debriefing the Debrief
How an effective RFP debrief process leads to more engaged vendors and better bids
February 8
16 Quick Tips for Mobile-Friendly Services
How to make online government services easier to access on smartphones — covering dynamic design, user-friendly content, accessibility compliance, and searchability.
January 25
Top 12 for 2021
The year's most popular blog articles, plus new and current clients and projects
December 14
The Art of Conversation Design With Jon Bloom
How conversation designers make it easier to communicate with digital interfaces
December 7
November 2021 AI Newsletter
The November 2021 GovWebworks AI Lab newsletter covers AI vs ML differences, salary stats for AI-related positions, new language translation APIs, and lessons from Zillow's machine learning forecasting failures.
November 16
Press Release: Chatbot on CareerForce Improves Access to Employment Resources
GovWebworks supports the launch of the virtual CareerForce Assistant, helping Minnesota's DEED connect employers and job seekers with employment resources through an IBM Watson-powered chatbot on CareerForceMN.com.
November 9
Data-First Security Reminders
Five ways agencies can avoid enterprise data security threats
September 28
August 2021 AI Newsletter
GovWebworks AI Lab's roundup of latest articles and news relating to artificial intelligence and online services in the public sector
August 17
Making Sense of Information Messes
IA expert Abby Covert on how to turn information messes into clear messages
July 20
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