Modernization
Legacy systems hold government back. Our modernization insights cover strategies for updating aging infrastructure, migrating to modern platforms, and building technology that can grow with an agency's evolving needs.
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84 insights on Modernization
Showing 51–60 of 84 insights
Synchronicity at the ISM Human Services Conference
Recognizing public sector superheroes in Milwaukee
September 24
Achieving Child Support System Modernization
Strategies from the National Child Support Enforcement Association conference on policy, technology innovation, and best practice solutions for child support programs.
August 13
Moving the Needle on Child Support Compliance
How behavioral science interventions are helping states improve child support compliance through simplified communication, early engagement, and collaborative approaches with non-custodial parents.
May 21
Making Digital Connections Easier
Resource portals, smart chat agents, and data visualization are three tools that hold particular promise for connecting public sector users with content, data, and services more effectively.
April 23
Support for Changing Families
Why modernizing the IV-D child support system protects children, alleviates poverty, and reduces the strain on government
March 19
What's in the Crystal Ball for Health & Human Services?
How scenarios from the Institute for Alternative Futures can forecast alternative futures
February 26
Child Welfare Needs the Right Tools
How New York is leading the way with new tech, data, and services to support child welfare workers and the vulnerable children they serve.
February 12
Why Smart Content Connectors are the Future of Government Websites
And how to prepare your content
January 29
Investigating the Civic Tech Movement
How Open Maine and Code for America brigades are volunteering to change lives with tech
December 3
The 'No Wrong Drawbridge' Approach
Imagine a future where government services are accessed seamlessly via a smart device. Routine inquiries are responded to by an AI-driven chat agent. Renewals are handled quickly and painlessly.
November 20
Are you planning a project?
State IT environments are complex, and every engagement starts differently. We meet agencies where they are. Sometimes that means a system built from scratch, sometimes a platform configured to your program, sometimes finishing what someone else started.
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