Modernization
Legacy systems hold government back. Our modernization insights cover strategies for updating aging infrastructure, migrating to modern platforms, and building technology that can grow with an agency's evolving needs.
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84 insights on Modernization
Showing 61–70 of 84 insights
Tech Forecast for Health & Human Services
New technologies provide better service and efficiency for Health and Human Services, with important caveats around human input, security, and customer-centered approaches.
October 30
Report From the Floor at ISM
GovWebworks reports from the APHSA ISM Conference in Seattle, covering a panel on work requirements where Mississippi and Kentucky shared how agencies can collaborate and share systems for mutual benefit.
September 18
Top 3 Issues in HHS Technology
This article previews the top three discussion topics at the 2018 ISM Conference: work requirements for Medicaid, modular approaches to system modernization, and user-centered design practices for HHS technology improvements.
September 11
UX Chat 1: Amy Mauriello and Karin Carlson
Applying usability standards to a government benefits enrollment process
August 28
Evolution of a DIY Government Website
How the Virginia Department of Education is modernizing its aging portal through content strategy, mobile-first design, accessibility improvements, and agile project management.
August 14
We're Not in Kansas Anymore
Mobile tools and a dispersed workforce are transforming how rural state agencies deliver services to citizens.
June 19
Wrangling Public Sector Sites into Compliance
How Kevin Erickson raised Virginia DOE from 6% to 100% Section 508 accessibility compliance using incremental, Agile-driven remediation.
May 15
Refresher on Web Content Accessibility Guidelines
A practical overview of WCAG and Section 508 compliance, covering the POUR principles, common issues, and team strategies for accessible government websites.
April 17
Benefits of the MoSCoW Approach to MVP
How the MoSCoW method helps government agencies prioritize features and choose between custom software and off-the-shelf solutions.
March 27
Key Steps to a Chatbot Pilot Program
A practical guide to launching a chatbot pilot program for government agencies, covering planning, conversation design, and development.
March 13
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