Adam Kempler is currently developing chatbot pilots for the State of Missouri and GovWebworks CivBot. He’s been building web and mobile solutions for Fortune 100/500 companies and government agencies for the past two decades. When he’s not talking with chatbots at work, he’s creating a mobile, conversational robot at home.
How to support audiences who prefer conversational interfaces for accessing contentOver the past decade, the big push was towards "mobile first" websites. Today, it's accelerated adoption of chatbots and other…