Updates on our company and clients.

We’re proud to share news and announcements about GovWebworks, as well as updates on our work with client tools for citizen access and engagement to support workforce enablement, benefits and assistance, and children and families. Check back for here for regular updates on our clients and company.

Client projects

Beyond Genericized UX

It’s been said that web design, as an industry, has been inching towards what Chris Kiess refers to as the “The McDonaldization of UX” or oversimplification of the UX design process. The question then becomes this: When there is significant emphasis on utilizing best practices, getting design done as quickly as possible, and achieving the efficienciesLearn more
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Public Sector Grocery Pal

The Child and Adult Care Food Program (CACFP) Shopper is a mobile application that provides immediate food crediting guidance when child and adult care providers are making decisions about foods to purchase for reimbursable CACFP meals. We spoke with project manager Angie Davis and her team, Robin Holz and Suzanne Secor-Parker, the lead consultants for Iowa’sLearn more
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Roadmap for Transportation Success

Analogous research is an important part of the design process. For our work on the Missouri Department of Transportation (MODOT) website redesign, we’ve been looking at DOT sites for best practices and inspiration. To take this further, I decided to check with the teams behind some sites on the list (Colorado, Iowa, Maine) to learnLearn more
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All In a Day's Work

According to analysts, the July 6 data from Bureau of Labor Statistics (BLS) shows continued growth in jobs and workers. More than 600,000 people entered the labor force in June to look for work. And although the unemployment rate rose to 4.0 percent from 3.8 percent in May, it is buffeted by the 0.2 percentLearn more
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From Down and Out to a New Life

What would you do if you had so much physical pain you could no longer work? Such was the case for Anita* who had to apply for food stamps to make ends meet. As a result of the pain and demoralization of losing her job, her confidence suffered as well. She wanted to be ableLearn more
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Connecting Medicaid Beneficiaries with Providers

Like many states, Idaho has been working to expand Medicaid coverage, but has run into legislative resistance. For citizens that do have coverage, challenges still remain to receiving care, not least in identifying and getting accepted by a Primary Care Provider (PCP). We thought this was a good time to highlight the digital initiatives IdahoLearn more
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Key Steps to a Chatbot Pilot Program

Over the past decade, the big push was towards “mobile first” websites. Today, it’s accelerated adoption of chatbots and other voice and text interfaces. One in six Americans now owns a voice activated smart speaker according to NPR and Edison Research. This is up 128 percent from January 2017. Most analysts predict this penetration toLearn more
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Minnesota at the Forefront of Workforce Innovation

A team from GovWebworks recently completed their second visit in recent weeks to Saint Paul, Minnesota, where they have been assisting the Minnesota Department of Employment and Economic Development (DEED) in defining their new web-based employment and career development platform.
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Child Care Check Meets the Need

Our clients at the State of Idaho’s Department of Health and Welfare (IDHW) came to us this summer with a pressing request. A quick and efficient web-based solution was needed to meet the federal requirements for public access to health and incident reports for all state childcare providers (CFR 98.32-33). The challenge – The desiredLearn more
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Rob Lowe's Informed Series Visits the Idaho Department of Health and Welfare

We’re looking forward to seeing one of our clients in an upcoming segment of “Informed,” a short-form documentary series hosted by actor Rob Lowe that is distributed to public television stations in all 50 states. The program will focus on the award-winning social and community service referral website, Live Better Idaho (LBI), pioneered by IdahoLearn more
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