GWW Staff, Author at GovWebworks

Improving Government Services

San Francisco’s new chief digital services officer, Cyd Harrell, on the benefits of user research and civic techAbout a decade ago, user experience researcher Cyd Harrell had a pivotal career moment, as noted in her 2013 TED…

May 24

Jamie Brennan, Integrated Eligibility Systems

Innovation for Integrated Eligibility Systems

Jamie Brennan on why and how to streamline integrated eligibility system modernizationFor Jamie Brennan, a good day at work means people have access to better online tools for state social service…

April 5

Succeed with Digital Content

Successful content means successful users, says Padma GillenIn Lead With Content: How to put content at the center of digital transformation, Padma Gillen points out an important…

March 22

Agile to Agility Highlights

Agile in Education With John Miller and Miljan Bajic: Agile to Agility Highlights

How schools can use Scrum and Agile principles to get students future readyWhen asked to describe himself, Certified Scrum Coach John Miller says, "Curious, always willing to try something different to make…

January 18

Agile to Agility Highlights with Jim York

Agile to Agility Highlights

Product Ownership With Jim York and Miljan Bajic: Agile to Agility Highlights

How Product Owners guide the team, the stakeholders, and the product visionWhat does a Product Owner do? It's a question that comes up from time-to-time for new clients. According to Scrum…

December 28

Top 12 for 2021

The year's most popular blog articles, plus new and current clients and projectsWe are forever grateful for the support of our clients, families, friends, and business partners, and for the successes the…

December 14

The Art of Conversation Design With Jon Bloom

How conversation designers make it easier to communicate with digital interfaces"When you or I have conversations with people, the interactions don’t just consist of words. We shrug, point, roll our…

December 7