Ravi Jackson, Author at GovWebworks

Illustrating containing the text The Future of Tech in HHS

Modernization

Tech Forecast for Health & Human Services

New technologies provide better service and efficiency, with a caveatJust as the British famously complain about the weather, many consumers of government services quietly grumble about lagging technology from…

October 30

Illustration supporting Website Modernization

Evolution of a DIY Government Website

Kevin Erickson on the modernization of Virginia DOE's online contentLike many public sector websites, the Virginia Department of Education (VA DOE) portal was developed more than a decade ago,…

August 14

A country road stretching off to the horizon

Roadmap for Transportation Success

How state DOTs are improving online user experienceAnalogous research is an important part of the design process. For our work on the Missouri Department of Transportation (MODOT)…

July 17

A person using a smartphone in a field of flowers

Service Delivery

We’re Not in Kansas Anymore

Mobile tools and workforce are changing how rural areas engage with governmentWorking as we do in some less populated states, we've been looking at the challenges for agencies providing services to…

June 19

An illustration representing the challenges of wrangling Public Sector websites into Compliance

Wrangling Public Sector Sites into Compliance

How Kevin Erickson stepped up accessibility standards for Virginia DOE"It was like the Wild West," Kevin Erickson says about accessibility compliance at the Virginia Department of Education (VDOE) in…

May 15

An illustration showing the steps of the MoSCoW approach: Must have, Should have, Could have, Won't need

Benefits of the MoSCoW Approach to MVP

How to build the best minimum viable product, not the most expensive available productThere is often a complex and necessary period of analysis required to replace or upgrade a piece of software or…

March 27

Project Tools & Process

Does Employee Happiness Matter?

How the public sector can learn from the private to increase workplace satisfactionAs vendors, our clients pay us for a service and we provide it. Does it matter what our work environment…

December 12

How to Updates Legacy Systems One Step at a Time with Modular Procurement

Updating Legacy Systems with Modular Procurement

It's time for government to renovate the Winchester Mystery HouseMuch like the Winchester Mystery House, our government is living in an ever expanding, and unwieldy software mansion befit with…

November 14

Ravi Jackson

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