Roadmap for Transportation Success
How state DOTs are improving online user experienceAnalogous research is an important part of the design process. For our work on the Missouri Department of Transportation (MODOT)…
Latest Articles
We’re Not in Kansas Anymore
Mobile tools and workforce are changing how rural areas engage with governmentWorking as we do in some less populated states, we've been looking at the challenges for agencies providing services to…
Wrangling Public Sector Sites into Compliance
How Kevin Erickson stepped up accessibility standards for Virginia DOE"It was like the Wild West," Kevin Erickson says about accessibility compliance at the Virginia Department of Education (VDOE) in…
Benefits of the MoSCoW Approach to MVP
How to build the best minimum viable product, not the most expensive available productThere is often a complex and necessary period of analysis required to replace or upgrade a piece of software or…
Does Employee Happiness Matter?
How the public sector can learn from the private to increase workplace satisfactionAs vendors, our clients pay us for a service and we provide it. Does it matter what our work environment…
Updating Legacy Systems with Modular Procurement
It's time for government to renovate the Winchester Mystery HouseMuch like the Winchester Mystery House, our government is living in an ever expanding, and unwieldy software mansion befit with…