Sarah Crossman

Director of User Experience

Sarah Crossman is the Director of User Experience at Portland Webworks/GovWebworks, She brings a foundation in Agile project management and product ownership to her work in business analysis and user experience design for state agencies. Over the past decade, Sarah has worked in software requirements design, custom software implementation, vendor evaluation, and web development, all with an eye on meeting business and end user needs. She advocates for informed, data-driven designs that ensure software solutions are highly usable and effective.

Latest Articles

McUX vs Beyond Genericized UX

Beyond Genericized UX

How to avoid McDonaldization of UX, or oversimplification of the design process It's been said that web design, as an industry, has been inching towards what Chris Kiess refers to as the "The…