Celebrating 2018

Following up on last year’s 2017 by the Numbers, we have some new highlights to celebrate in 2018.

GovWebworks marks its second year with continued focus on public sector clients, and a 21 percent growth rate over the last two years. 2018 launched six new projects, bringing two new states to our client list, and three additional projects to active states. The projects, detailed below, supported agencies in California, Idaho, Iowa, Maine, Minnesota, Missouri, New Hampshire, and Vermont.

“We’re gratified to see our specialization in the public sector paying off in our ability to better meet the needs of clients,” says Tom Lovering, Director of Client Engagement. “Our expertise on issues around workforce enablement and benefits access, as well as software modernization, has increased our value to current and prospective clients. We’re grateful for the support of these clients and industry partners as we deepen our focus.”

Highlighted projects

We count our clients as the biggest gifts of the year. Projects supported by our team in 2018 include:

  1. California Department of Motor Vehicles (CA DMV)
    Supporting organizational agile transformation via a designated product manager and agile coach.
  2. Idaho Department of Health and Welfare (IDHW)
    Modular modernization of the state’s Child Support Enforcement system, with ongoing design and development of an all new platform.
  3. Idaho Employment and Training System (ETS)
    Updates and expansions to the employment and training system that supports SNAP and TANF recipients.
  4. Live Better Idaho (LBI)
    New feature planning for the flagship CiviServ implementation.
  5. Iowa Department of Education (IA DOE)
    The CACFP Shopper App is an interactive tool that helps child care centers and at-home daycares enrolled in the Child and Adult Care Food Program (CACFP) make creditable food purchases that can be reimbursed.
  6. New Hampshire Department of Health and Human Services (NH DHHS)
    Initial development of web tools to support the state’s opioid response plan.
  7. Maine Substance Use Prevention Program (ME DSHS)
    You Are Prevention website and mobile app developed with University of New England to educate Maine residents about substance abuse.
  8. Minnesota Department of Employment and Economic Development (DEED)
    The CareerForce development platform used 100 percent Federal funds from a Workforce Innovation Fund grant to help foster workforce development in Minnesota.
  9. Missouri Department of Conservation (MDC)
    Proof of concept for an intelligent assistant prototype, and planning for future site enhancements.
  10. Missouri Department of Transportation (MoDOT)
    Migration from the legacy site to a new Drupal 8 content management system with enhanced functionality and admin tools.
  11. Vermont Health Care Paper Application Usability (VT HCAU)
    Usability consulting for a paper-based benefits application.

Industry engagement

We also attended and reported on a number of industry conferences in 2018, including:

  1. American Public Human Services Association (APHSA) Health and Human Services Summit
    Blog: Deconstructing Silos at the HHS Summit by Tom Lovering
  2. DrupalCon
    Blog: What I Learned from the Mind Behind Drupal by Caroline Casals
  3. ISM Conference
    Blog: Report From the Floor at ISM by GWW Staff
  4. UI23 Boston
    An annual UI Conference where designers, researchers, product managers, and content strategists gather to discuss UX.
  5. CompTIA Tech Summit
    A two-day event in National Harbor, Maryland where executives, directors, and managers from across government affairs, public policy and public sector sales and business development met to discuss future innovation and trends.
  6. CompTIA HSITAG Council Monthly Meetings
    Human Services Information Technology Advisory Group (HSITAG) members meet monthly to improve the delivery of human services programs.

As the year comes to a close, we give thanks to the clients, vendors, conference organizers, employees, and contractors we have worked with this year. We owe our success to all of you. Thank you!

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