Improving Government Services
San Francisco’s new chief digital services officer, Cyd Harrell, on the benefits of user research and civic tech
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Innovation for Integrated Eligibility Systems
Jamie Brennan on why and how to streamline integrated eligibility system modernization
March AI Lab Newsletter
Recent news about Machine Translation, OpenAI, and Natural Language Processing
Don’t Forget Your Content Managers
Why it's so important to include UX research for content management system admins
Debriefing the Debrief
How an effective RFP debrief process leads to more engaged vendors and better bids
16 Quick Tips for Mobile-Friendly Services
Making government services easier to access with a smartphone
Agile in Education With John Miller and Miljan Bajic: Agile to Agility Highlights
How schools can use Scrum and Agile principles to get students future ready
Product Ownership With Jim York and Miljan Bajic: Agile to Agility Highlights
How Product Owners guide the team, the stakeholders, and the product vision
