Industry Experts

Tara McGuinness and Hana Schank on how government can improve design and delivery of online services

“The field of public interest technology is having a moment,” says Tara McGuinness, co author with Hana Schank of

Michael Sahota on how leaders can shift to a people-centric mindset

San Francisco’s new chief digital services officer, Cyd Harrell, on the benefits of user research and civic tech

Jamie Brennan on why and how to streamline integrated eligibility system modernization

Successful content means successful users, says Padma Gillen

How conversation designers make it easier to communicate with digital interfaces

GWW StaffDecember 7

IA expert Abby Covert on how to turn information messes into clear messages

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