Doing the Right Thing Well
Kristen Cox on how the Theory of Constraints can make government agencies more effectiveWhen Kristen Cox found herself in an intense training program to learn the skills and mindset to become an effective…
Latest Articles
Life-and-Death Design Tips
Author Katie Swindler on how digital designers can de-escalate stress and reduce bias online"If your product solves a problem, the person using it is often in a heightened place of stress and increased…
Press Release: Making Back-to-School Easier For Postsecondary Students
GovWebworks helps Minnesotans find the right postsecondary school with MyHigherEdFOR IMMEDIATE RELEASE: August 9, 2022 PORTLAND, Maine — Just in time for back-to-school and a return to campuses after…
Public Interest Technology to the Rescue
Tara McGuinness and Hana Schank on how government can improve design and delivery of online services“The field of public interest technology is having a moment,” says Tara McGuinness, co author with Hana Schank of Power…
Evolutionary Leadership, Explained
Michael Sahota on how leaders can shift to a people-centric mindset“Agile went across the chasm probably eight years ago,” says agile consultant and coach Michael Sahota of Shift314. “What we're…
How to Build an Executive Data Dashboard
Provide stakeholders with an information-rich dashboard for viewing website dataBy Todd Merry You’ve invested countless hours (and $$$) in planning, designing, building, testing, and implementing your new website. It…
Overcoming Data Limitations with Drupal Views
How to leverage the power of Views and Apache Solr in back-end codeBy Jason Safro If you’ve developed with Drupal, you’ve probably worked with Views, the pre-eminent solution for displaying multiple pieces…
Improving Government Services
San Francisco’s new chief digital services officer, Cyd Harrell, on the benefits of user research and civic techAbout a decade ago, user experience researcher Cyd Harrell had a pivotal career moment, as noted in her 2013 TED…
Innovation for Integrated Eligibility Systems
Jamie Brennan on why and how to streamline integrated eligibility system modernizationFor Jamie Brennan, a good day at work means people have access to better online tools for state social service…
Succeed with Digital Content
Successful content means successful users, says Padma GillenIn Lead With Content: How to put content at the center of digital transformation, Padma Gillen points out an important…