Evolutionary Leadership, Explained
Michael Sahota on how leaders can shift to a people-centric mindset“Agile went across the chasm probably eight years ago,” says agile consultant and coach Michael Sahota of Shift314. “What we're…
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How to Build an Executive Data Dashboard
Provide stakeholders with an information-rich dashboard for viewing website dataBy Todd Merry You’ve invested countless hours (and $$$) in planning, designing, building, testing, and implementing your new website. It…
Improving Government Services
San Francisco’s new chief digital services officer, Cyd Harrell, on the benefits of user research and civic techAbout a decade ago, user experience researcher Cyd Harrell had a pivotal career moment, as noted in her 2013 TED…
Innovation for Integrated Eligibility Systems
Jamie Brennan on why and how to streamline integrated eligibility system modernizationFor Jamie Brennan, a good day at work means people have access to better online tools for state social service…
Succeed with Digital Content
Successful content means successful users, says Padma GillenIn Lead With Content: How to put content at the center of digital transformation, Padma Gillen points out an important…
Agile in Education With John Miller and Miljan Bajic: Agile to Agility Highlights
How schools can use Scrum and Agile principles to get students future readyWhen asked to describe himself, Certified Scrum Coach John Miller says, "Curious, always willing to try something different to make…
Product Ownership With Jim York and Miljan Bajic: Agile to Agility Highlights
How Product Owners guide the team, the stakeholders, and the product visionWhat does a Product Owner do? It's a question that comes up from time-to-time for new clients. According to Scrum…
Top 12 for 2021
The year's most popular blog articles, plus new and current clients and projectsWe are forever grateful for the support of our clients, families, friends, and business partners, and for the successes the…
The Art of Conversation Design With Jon Bloom
How conversation designers make it easier to communicate with digital interfaces"When you or I have conversations with people, the interactions don’t just consist of words. We shrug, point, roll our…
Evidence-Based Management With Patricia Kong and Miljan Bajic: Agile to Agility Highlights
How to measure, manage, and increase value in Scrum "A lot of companies are throwing money into scaling [Agile], but how do you know you are going in the…