Innovation for Integrated Eligibility Systems
Jamie Brennan on why and how to streamline integrated eligibility system modernization
Digital Government
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Debriefing the Debrief
How an effective RFP debrief process leads to more engaged vendors and better bids
16 Quick Tips for Mobile-Friendly Services
Making government services easier to access with a smartphone
The Art of Conversation Design With Jon Bloom
How conversation designers make it easier to communicate with digital interfaces
Making Sense of Information Messes
IA expert Abby Covert on how to turn information messes into clear messages
Benefits of a Chatbot Pilot Program – White Paper
How a chatbot pilot approach can help manage scope and costs
Practical Uses For AI In the Public Sector – White Paper
How Artificial Intelligence tools can support digital transformation in the public sector
Idaho Takes the Reins on Vaccine Distribution System
DHW launches the Covid-19 Vaccine Pre-Registration System to manage vaccination for Idahoans