Industry ExpertsModernization Innovation for Integrated Eligibility Systems Jamie Brennan on why and how to streamline integrated eligibility system modernization GWW StaffApril 5
Content StrategyIndustry Experts Succeed with Digital Content Successful content means successful users, says Padma Gillen GWW StaffMarch 22
Digital Government Debriefing the Debrief How an effective RFP debrief process leads to more engaged vendors and better bids Tom LoveringFebruary 8
Service DeliveryUser-Centered Design 16 Quick Tips for Mobile-Friendly Services Making government services easier to access with a smartphone Peter ClarkJanuary 25
Digital GovernmentIndustry Experts The Art of Conversation Design With Jon Bloom How conversation designers make it easier to communicate with digital interfaces GWW StaffDecember 7
Application DevelopmentModernization Data-First Security Reminders Five ways agencies can avoid enterprise data security threats Guest AuthorSeptember 28
Content StrategyIndustry ExpertsUser-Centered Design Making Sense of Information Messes IA expert Abby Covert on how to turn information messes into clear messages GWW StaffJuly 20
ModernizationWhite Papers Benefits of a Chatbot Pilot Program – White Paper How a chatbot pilot approach can help manage scope and costs Ravi JacksonApril 27
ModernizationWhite Papers Practical Uses For AI In the Public Sector – White Paper How Artificial Intelligence tools can support digital transformation in the public sector Ravi JacksonMarch 30
Client ProjectsDigital Government Idaho Takes the Reins on Vaccine Distribution System DHW launches the Covid-19 Vaccine Pre-Registration System to manage vaccination for Idahoans GWW StaffMarch 9