UX Says, UI Says
How user experience and user interface design fit together, and why they both matter
UX and UI are like milk and cookies, better together. And we find the best results come from a discussion…
User-Centered Design
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Beyond Genericized UX
How to avoid McDonaldization of UX, or oversimplification of the design process
What Civic Service Taught Me About Design
How a human-centered approach makes a difference for citizens
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How we organize content and define site structure with card sorting and tree testing
UX Playbook Part 1
How we identify project goals and user needs with heuristics, interviews, and surveys
UX Chat 1: Amy Mauriello and Karin Carlson
Applying usability standards to a government benefits enrollment process
Wrangling Public Sector Sites into Compliance
How Kevin Erickson stepped up accessibility standards for Virginia DOE
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