How Kevin Erickson stepped up accessibility standards for Virginia DOE By Ravi Jackson “It was like the Wild West,” Kevin Erickson says about accessibility compliance at the Virginia Department of Education (VDOE) in 2008. “Back then, it was rare for…
How to engage mobile citizens Illustrations by Peter Clark As we reported in How to Use Digital Communications to Build Citizen Engagement, 1-in-10 American adults are “smartphone-only” internet users, according to Pew. These users can only access the internet via…
How the public sector can increase citizen satisfaction online It’s no secret that the public sector doesn’t consistently prioritize user experience. We’ve all struggled to register a car online, or pay a parking ticket. Why, we wonder, does something we are required to…
How a better understanding of wireframes can speed up the website design process By Hellen Fitzpatrick When undertaking a large-scale redesign, it can be tricky for stakeholders to envision how the necessary information will be organized on a new website.…
Idaho and Washington recognized for design excellence As our government clients offer more services online, GovWebworks is providing increased emphasis on usability and responsiveness. The following awards for our clients offer proof that the experts are noticing the difference.